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Information

Consultations

Please bring your identity card and a mutual insurance sticker if available.

 

For children, please bring the ISI card, if available.

 

Other insured persons are requested to bring their identity card or passport.

 

Please arrive a maximum of 5 minutes in advance of your appointment time.

Payment

​The price of the consultation varies depending on the specialty, the therapist and the technical procedures provided. Do not hesitate to call us for personalized information.

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​Payment for the consultation is made in cash or by QR code.​

Cancelation

We ask that you cancel your appointment at least 24 hours in advance.

 

To do this, the only way is to click on the “cancel appointment” link that you will have received via the confirmation emails from Mikrono (online appointment booking platform).

Any appointment not canceled 24 hours in advance will be subject to billing.

Prescriptions

During your consultation, our doctors will be happy to supply you with sufficient prescriptions for the next few months.

 

If your last appointment was more than 6 months ago, please book a consultation for a follow-up.

Medical Emergencies /
Out-of-hours care

During the night, on weekends or public holidays, you can contact the 'Garde Bruxelloise' (doctor on duty with home visits if needed) at 1733 or 'SOS médecins' (home visit of a GP, also during the week)  at 02 - 513 02 02.

 

In the event of a life-threatening emergency, please call 100 or 112.

 

To find the nearest pharmacy on duty, you can consult the website www.pharmacie.be or call the number 0900/10.500 (0.5 €/min).

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